Thrifty Foods Reviews

Thrifty Foods has an overall rating of 3.5 based on 22 reviews. Customer feedback on Thrifty Foods is mixed: Thrifty Foods reviewers highlight positive aspects like fresh produce, competitive prices, user-friendly website, convenient delivery options, which strongly appeal to busy families, health-conscious shoppers, online grocery shoppers. However, Thrifty Foods is often criticized for its limited product selection, occasional delivery delays, higher prices on some items, customer service issues.

3.5/5.0

22 reviews

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All Thrifty Foods Reviews (22)
joyce_Ratchford76
May 27, 2026
"Meat was decent, seafood was a gamble"
The meat was fine, nothing to complain about there. The seafood, though, was kind of hit or miss, sometimes fresh, sometimes making me wonder if it had been on a little vacation before hitting my plate...
janice.White
May 15, 2026
"My delivery showed up and, from what..."
My delivery showed up and, from what I remember ordering, most of it was right. A couple items were swapped out without much of a heads-up, though, which was kind of frustrating since I had meals planned around those exact things. Not the worst experience, but definitely a little annoying.
kelly_Plaskett98
April 28, 2026
"Not the friendliest stop"
I usually have a decent experience at Thrifty Foods, but this visit just felt a bit off. I wasn’t expecting anything special, it just didn’t feel very welcoming.

The cashier barely said hello and seemed kind of irritated when I asked about a price. I also tried to ask another staff member where something was, they walked right past me like they didn’t hear or didn’t want to stop.

The store itself was fine and I found most of what I needed, but the customer service could definitely be better. I don’t need everyone to be overly cheerful, just a little basic politeness would go a long way.
Ida_vaughn91
April 23, 2026
"Really nice customer service"
I had a small issue with my online order, but the customer service team was really easy to deal with. They got back to me quick, around the same day, and fixed everything without making it feel like a big hassle. The person I spoke with was friendly too, which definitely makes me feel better about ordering from thriftyfoods.com again.
DianeJordan_68
April 20, 2026
"Produce is sorta hit or miss"
The produce here is sorta hit or miss in my experience. The apples I got were nice and fresh, but the lettuce went bad quickly. Prices are okay, I just wish the quality was a little more consistent.
hello_allen980
April 17, 2026
"Fresh and good"
Everything was fresh this time, and I’ve got no complaints. Happy with it.
Natalie_rautenstrauch94
April 16, 2026
"Pretty dependable most of the time"
I’ve ordered from Thrifty Foods delivery quite a few times now, it’s been mostly smooth. The groceries usually show up within the delivery window, the drivers are friendly enough, and nothing has ever arrived in terrible shape or anything like that.

Then out of nowhere, one order was late and I was fully ready to be annoyed. But they actually gave me a heads-up, so it ended up being fine. The bags were packed properly, the cold stuff was still cold, and while it’s not flawless, it’s reliable enough that I still keep using it.
gene_Gonzalez97
April 10, 2026
"Weekly deals are actually worth checking"
I’ve been saving a decent amount on groceries with the weekly promos. I usually check them before I shop, paying full price for some of this stuff feels unnecessary now
bobby1999
March 26, 2026
"I got the wrong item in..."
I got the wrong item in my order and had to send it back, and the refund process was just way too slow. Customer service did respond, but they were slow, really slow, and I had to keep checking in. I followed up twice just to get things moving, which was annoying. It wasn’t the worst experience ever, but the waiting and the back-and-forth really got old.
hello_herbert340
March 03, 2026
"My trip was just okay"
The store was fine for what I needed, but I definitely noticed the shelves and carts looked kind of messy. The floors were mostly clean, so that was good, but I would’ve had a better experience if everything felt a bit more organized while I was shopping.
william.Byles
March 02, 2026
"Pickup ended up wasting my time"
I chose pickup because I thought it would be quicker and easier, but it was more of a hassle than just going in and shopping myself. I waited around with no clear signs telling me where to go, the staff seemed confused, and after all that my order still wasn’t ready. The whole point of pickup is convenience, and this was the opposite. At this point, I’d expect some kind of compensation or credit for the time I wasted
ricardo_Fielden78
February 20, 2026
"My latest order felt like a really good deal"
I just ordered from Thrifty Foods again recently, and that last shop kind of reminded me why I keep using them. The prices seemed fair compared to other grocery sites I’ve tried, and I found a few decent deals too. It’s not the absolute cheapest option out there, but the quality was good for what I paid, and not having to make the trip to the store was a big plus.
joni-Mckenzie
February 08, 2026
"Pretty good bakery most of the time"
I’ve stopped by this bakery a few times, and overall it’s good. The bread is usually fresh, which is what you’d expect from a bakery, of course. The cakes are okay, but I do think they could be a bit better in terms of flavor and texture. Still, it’s a decent spot if you’re grabbing something simple
CarlAnderson_01
January 16, 2026
"I really like Thrifty Foods, but their..."
I really like Thrifty Foods, but their mobile app is not it lol. It freezes often when I’m trying to add things to my cart, and sometimes the sale prices don’t show up right away, which is super annoying.

Checkout feels a bit clunky too, and last time I had to sign in twice for some reason. It works sometimes, but for grocery shopping, it should be way smoother imo
paula_Stathopoulos79
January 03, 2026
"Checkout was mostly fine, just a little slow"
Checkout went through in the end, so no major issues there. The payment page was kind of laggy though, and I’m sure I had to type my address in again once. Not a huge deal, just a bit annoying at the time...
GeraldGwinn_13
December 27, 2025
"Good value, especially with the points"
I shop at Thrifty Foods regularly, the loyalty points do add up after a while. It’s nice getting a little bit knocked off the grocery bill, especially with prices being what they are now. And it’s easy to use too, which I appreciate. No fuss, no hassle.
paula.Salas
December 25, 2025
"Makes my weekly grocery run easier"
I use thriftyfoods.com regularly for my weekly shop, and it’s been really easy to get around. Searching for items works well, the categories make sense, and adding things to my cart is quick. I even managed to get my whole grocery list done during a coffee break, which felt like a small win.
Checkout was simple too, and I didn’t have to waste time clicking through a bunch of extra steps. I like that it remembers my usual store, because that saves me a bit of hassle each time. Overall, it’s been smooth and reliable for me
William_angel71
December 06, 2025
"Mostly ok but things are out of stock a lot"
I use thriftyfoods.com here and there and it’s fine for the most part, but the stock can be kind of random. I’ve had a few times where I put stuff in my cart and then later it’s suddenly unavailable or swapped for something I didn’t really want. The basic stuff is usually there, but sale items or certain brands seem to disappear fast. Not a huge deal, just annoying when you’re trying to plan groceries

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